Thank you for choosing Trend Trooves for your online shopping experience. We are committed to providing a smooth and enjoyable shopping process, including clear and reliable shipping information. Please review our shipping policy below to understand how we manage the shipment of your orders.
1. Processing Time:
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive an email notification once your order has been processed and is ready for shipment.
2. Shipping Rates:
We are excited to offer free shipping on all orders delivered to addresses within the United States, Canada, and the United Kingdom. For international orders and other regions, shipping charges are calculated based on the weight of your order and the shipping destination. You can view the shipping cost at the checkout before completing your purchase.
3. Shipping Carriers:
We partner with trusted shipping carriers to ensure your orders arrive reliably and on time. The carrier used will depend on your location and the shipping option you select during checkout.
4. Shipping Methods and Delivery Time:
We provide complimentary standard shipping for all orders. The estimated delivery time for standard shipping is typically 7 to 10 business days from the date of order processing (excluding weekends and holidays). Please be aware that actual delivery times may vary due to factors beyond our control, including customs processing and adverse weather conditions.
5. International Shipping:
Trend Trooves is proud to offer international shipping. Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer.
6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This allows you to monitor the status and location of your package.
7. Order Changes and Cancellations:
Once an order is placed, changes to the shipping address or cancellations may no longer be possible. Please ensure your shipping information is accurate before completing your purchase.
8. Lost or Damaged Packages:
In the event that your package is lost or damaged during transit, please contact our customer support team at support@trendtrooves.com within 7 days of receiving your shipping confirmation email. We will work with the carrier to resolve the issue.
9. Holiday Shipping:
During peak seasons or holidays, shipping times may be longer than usual. We appreciate your understanding and patience during these busy periods.
By placing an order with Trend Trooves, you agree to the terms outlined in this shipping policy. If you have any questions or concerns, feel free to contact our customer support team at support@trendtrooves.com.
